Removal from the RBS - Virgin One and other lender panels: Why they do it and how to get reinstated

  • Failure to act in accordance with the RBS - Virgin One panel requirements, the written instructions that RBS - Virgin One provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS - Virgin One may subsequently adopt.
  • Significant delays in post completion requirements on behalf of RBS - Virgin One
  • Breaches of RBS - Virgin One conveyancing panel Terms and Conditions
  • RBS - Virgin One may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.
  • Failure to reapply to remain on the RBS - Virgin One convincing panel

Answers to Frequently asked questions concerning RBS - Virgin One panel reinstatement

  • What are the next steps open to me if our RBS - Virgin One panel reinstatement application is rejected and the client of the firm has a mortgage offer with the RBS - Virgin One?
  • To what extent is my firm permanently excluded if our reinstatement panel application with RBS - Virgin One is turned down?
  • Can this firm act for RBS - Virgin One while the application for reinstatement on the RBS - Virgin One panel is being processed? How do I know if our reinstatement appeal to the RBS - Virgin One panel is accepted?
  • Is there a limit to the amount of occasions my firm can apply to get back on the RBS - Virgin One conveyancing panel?
  • Please can you set out the application process to be reinstated onto the RBS - Virgin One conveyancing panel?

Top Tip: The best way to avoid the hassle of seeking RBS - Virgin One panel reinstatement is to ensure that your firm is not removed off of the RBS - Virgin One conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS - Virgin One conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS - Virgin One directly or via their appointed panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS - Virgin One conveyancing panel.

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