Removal from the Secure Trust Bank and other lender panels: Why they do it and how to get reinstated

  • Non-compliance with the Secure Trust Bank panel requirements, the written instructions that Secure Trust Bank provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which Secure Trust Bank may subsequently adopt.
  • Secure Trust Bank may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.
  • Persistent delays in registering a charge on behalf of Secure Trust Bank Delays or failure to register the Secure Trust Bank charge may result in referral to external lawyers of Secure Trust Bank to complete outstanding requirements.
  • Breaches of Secure Trust Bank conveyancing panel Terms and Conditions
  • Recurring delays in post completion requirements set by Secure Trust Bank

Secure Trust Bank panel reinstatement : You have questions, we have answers

  • Is there a charge to revert back onto the Secure Trust Bank conveyancing panel?
  • Is it the practice manager who is required to sign the reinstatement application to the Secure Trust Bank panel ?
  • What times frames are involved when applying to revert back onto the Secure Trust Bank conveyancing panel?
  • What are our options if our reinstatement panel application with Secure Trust Bank is refused?
  • What are the next steps open to me if our Secure Trust Bank panel reinstatement application is refused and our client has a mortgage application with the Secure Trust Bank?

Top Tip: The best way to avoid the hassle of seeking Secure Trust Bank panel reinstatement is to ensure that your firm is not removed off of the Secure Trust Bank conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the Secure Trust Bank conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to Secure Trust Bank directly or via their appointed panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the Secure Trust Bank conveyancing panel.

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