Removal from the RBS (One Account) and other lender panels: Why they do it and how to get reinstated

  • RBS (One Account) may terminate membership of its conveyancing panel where a firm provides false answers in its application form or in relation to any future requests for information.
  • Failure to act in accordance with the RBS (One Account) panel requirements, the written instructions that RBS (One Account) give you and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS (One Account) may subsequently adopt.
  • Recurring delays in registering a charge on behalf of RBS (One Account) Delays or failure to register the RBS (One Account) charge may result in referral to external lawyers of RBS (One Account) to complete outstanding requirements.
  • Persistent non-compliance with post completion requirements on behalf of RBS (One Account)
  • Breaches of RBS (One Account) conveyancing panel requirements

RBS (One Account) Conveyancing Panel Reinstatement: Common Questions

  • What are the consequences if our RBS (One Account) panel reinstatement application is turned down and the client of the firm has a mortgage offer with the RBS (One Account)?
  • Is there a cost to revert back onto the RBS (One Account) conveyancing panel?
  • What are our options if my firm’s reinstatement panel application with RBS (One Account) is refused?
  • Is it the practice manager who is required to sign the reinstatement application to the RBS (One Account) panel ?
  • Can we appeal if this practice’s application for reinstatement is turned down?

Top Tip: The best way to avoid the hassle of seeking RBS (One Account) panel reinstatement is to ensure that your firm is not removed off of the RBS (One Account) conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS (One Account) conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS (One Account) directly or via their preferred panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS (One Account) conveyancing panel.

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