Removal from the RBS (One Account) and other lender panels: Why they do it and how to get reinstated

  • Breaches of RBS (One Account) conveyancing panel requirements
  • Non-compliance with the RBS (One Account) panel terms, the written instructions that RBS (One Account) provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS (One Account) may subsequently subscribe.
  • Recurring non-compliance with post completion requirements on behalf of RBS (One Account)
  • RBS (One Account) may terminate membership of its conveyancing panel where a firm provides false answers in its application form or in relation to any future requests for information.
  • Your practice no longer meets the criteria to remain on the RBS (One Account) conveyancing panel

RBS (One Account) Conveyancing Panel Reinstatement: Common Questions

  • Can this firm act for RBS (One Account) while the appeal for reinstatement on the RBS (One Account) panel is being progressed? How do I find out if our reinstatement appeal to the RBS (One Account) panel is approved?
  • What are the consequences if our RBS (One Account) panel reinstatement application is turned down and our client has a mortgage offer with the RBS (One Account)?
  • Who should sign the reinstatement application to the RBS (One Account) panel ?
  • How often will this firm be required to re-apply to remain on the RBS (One Account) conveyancing panel?
  • To what extent is my firm permanently excluded if my firm’s reinstatement panel application with RBS (One Account) is turned down?

Top Tip: The best way to avoid the hassle of seeking RBS (One Account) panel reinstatement is to ensure that your firm is not removed off of the RBS (One Account) conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS (One Account) conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS (One Account) directly or via their preferred panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS (One Account) conveyancing panel.

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