Removal from the RBS (One Account) and other lender panels: Why they do it and how to get reinstated

  • Failure to reapply to be on the RBS (One Account) convincing panel
  • Non-compliance with the RBS (One Account) panel terms, the written instructions that RBS (One Account) give you and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS (One Account) may subsequently subscribe.
  • Significant non-compliance with post completion requirements on behalf of RBS (One Account)
  • Breaches of RBS (One Account) conveyancing panel requirements
  • RBS (One Account) may terminate membership of its conveyancing panel where a firm provides false answers in its application form or in relation to any future requests for information.

Questions RBS (One Account) panel reinstatement firms ask us

  • Do any avenues remain open if our reinstatement panel application with RBS (One Account) is rejected?
  • Please can you set out the application protocol to be reinstated onto the RBS (One Account) conveyancing panel?
  • What times frames are involved when applying to be reinstated onto the RBS (One Account) conveyancing panel?
  • Does the COLP in my firm need to complete the reinstatement application to the RBS (One Account) panel ?
  • Is there a fee to revert back onto the RBS (One Account) conveyancing panel?

Top Tip: The best way to avoid the hassle of seeking RBS (One Account) panel reinstatement is to ensure that your firm is not removed off of the RBS (One Account) conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS (One Account) conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS (One Account) directly or via their appointed panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS (One Account) conveyancing panel.

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