Removal from the RBS (One Account) and other lender panels: Why they do it and how to get reinstated

  • Non-compliance with the RBS (One Account) panel terms, the written instructions that RBS (One Account) provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS (One Account) may subsequently subscribe.
  • Breaches of RBS (One Account) conveyancing panel requirements
  • Significant delays in post completion requirements on behalf of RBS (One Account)
  • Failure to reapply to be on the RBS (One Account) convincing panel
  • Your firm fails to meet the criteria to remain on the RBS (One Account) conveyancing panel

RBS (One Account) panel reinstatement : You have questions, we have answers

  • What is the application process to be reinstated onto the RBS (One Account) conveyancing panel?
  • Who should sign the reinstatement application to the RBS (One Account) panel ?
  • Can we act for RBS (One Account) while the appeal for reinstatement on the RBS (One Account) panel is being processed? How do I discover if our reinstatement appeal to the RBS (One Account) panel is approved?
  • What will happen if our RBS (One Account) panel reinstatement application is declined and the client of the firm has a mortgage offer with the RBS (One Account)?
  • Can we appeal if this practice’s application for reinstatement is rejected?

Top Tip: The best way to avoid the hassle of seeking RBS (One Account) panel reinstatement is to ensure that your firm is not removed off of the RBS (One Account) conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS (One Account) conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS (One Account) directly or via their appointed panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS (One Account) conveyancing panel.

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