Removal from the RBS (One Account) and other lender panels: Why they do it and how to get reinstated

  • RBS (One Account) may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.
  • Missing deadline to reapply to be on the RBS (One Account) convincing panel
  • Failure to act in accordance with the RBS (One Account) panel terms, the written instructions that RBS (One Account) give you and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS (One Account) may subsequently subscribe.
  • Significant delays in registering a charge on behalf of RBS (One Account) Delays or failure to register the RBS (One Account) charge may result in referral to external lawyers of RBS (One Account) to complete outstanding requirements.
  • Your law firm no longer meets the criteria to remain on the RBS (One Account) conveyancing panel

Top questions concerning RBS (One Account) panel reinstatement

  • Can this firm act for RBS (One Account) while the appeal for reinstatement on the RBS (One Account) panel is being reviewed? How do I know if our reinstatement appeal to the RBS (One Account) panel is approved?
  • Is there a limit to the amount of times my firm can submit applications to be reinstated on the RBS (One Account) conveyancing panel?
  • Can you outline the application process to be reinstated onto the RBS (One Account) conveyancing panel?
  • What will happen if our RBS (One Account) panel reinstatement application is rejected and our client has a mortgage application with the RBS (One Account)?
  • Who should sign the reinstatement application to the RBS (One Account) panel ?

Top Tip: The best way to avoid the hassle of seeking RBS (One Account) panel reinstatement is to ensure that your firm is not removed off of the RBS (One Account) conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS (One Account) conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS (One Account) directly or via their appointed panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS (One Account) conveyancing panel.

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