Removal from the RBS (One Account) and other lender panels: Why they do it and how to get reinstated

  • Missing deadline to reapply to be on the RBS (One Account) convincing panel
  • RBS (One Account) may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.
  • Your practice fails to meet the criteria to remain on the RBS (One Account) conveyancing panel
  • Persistent delays in registering security on behalf of RBS (One Account) Delays or failure to register the RBS (One Account) charge may result in referral to external lawyers of RBS (One Account) to complete outstanding requirements.
  • Non-compliance with the RBS (One Account) panel terms, the written instructions that RBS (One Account) provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS (One Account) may subsequently subscribe.

Frequently asked questions concerning RBS (One Account) panel reinstatement

  • What are the consequences if our RBS (One Account) panel reinstatement application is refused and the client of the firm has a mortgage application with the RBS (One Account)?
  • What are our options if my firm’s reinstatement panel application with RBS (One Account) is refused?
  • Is there a limit to the amount of times my law firm can submit applications to be reinstated on the RBS (One Account) conveyancing panel?
  • What is the application process to revert back onto the RBS (One Account) conveyancing panel?
  • Is it the practice manager who is required to sign the reinstatement application to the RBS (One Account) panel ?

Top Tip: The best way to avoid the hassle of seeking RBS (One Account) panel reinstatement is to ensure that your firm is not removed off of the RBS (One Account) conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS (One Account) conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS (One Account) directly or via their preferred panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS (One Account) conveyancing panel.

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