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Removal from the RBS (One Account) and other lender panels: Why they do it and how to get reinstated

  • RBS (One Account) may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.
  • Breaches of RBS (One Account) conveyancing panel requirements
  • Your firm fails to meet the criteria to remain on the RBS (One Account) conveyancing panel
  • Persistent delays in registering security on behalf of RBS (One Account) Delays or failure to register the RBS (One Account) charge may result in referral to external lawyers of RBS (One Account) to complete outstanding requirements.
  • Non-compliance with the RBS (One Account) panel requirements, the written instructions that RBS (One Account) provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS (One Account) may subsequently subscribe.
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reinstatement guidance

Questions RBS (One Account) panel reinstatement firms ask us

  • Please can you set out the application process to revert back onto the RBS (One Account) conveyancing panel?
  • Is it possible to find out my firm’s application for reinstatement was turned down?
  • Do any avenues remain open if my firm’s reinstatement panel application with RBS (One Account) is turned down?
  • Does my practice need to apply annually to be reinstated on the RBS (One Account) conveyancing panel?
  • What will happen if our RBS (One Account) panel reinstatement application is turned down and the client of the firm has a mortgage offer with the RBS (One Account)?

Top Tip: The best way to avoid the hassle of seeking RBS (One Account) panel reinstatement is to ensure that your firm is not removed off of the RBS (One Account) conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS (One Account) conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS (One Account) directly or via their appointed panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS (One Account) conveyancing panel.

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