Removal from the RBS - Direct Line and other lender panels: Why they do it and how to get reinstated

  • Non-compliance with the RBS - Direct Line panel terms, the written instructions that RBS - Direct Line give you and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS - Direct Line may subsequently adopt.
  • RBS - Direct Line may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.
  • Breaches of RBS - Direct Line conveyancing panel requirements
  • Failure to reapply to remain on the RBS - Direct Line convincing panel
  • Persistent delays in post completion requirements set by RBS - Direct Line

Answers to Frequently asked questions concerning RBS - Direct Line panel reinstatement

  • What happens if our RBS - Direct Line panel reinstatement application is refused and our client has a mortgage offer with the RBS - Direct Line?
  • What times frames are involved when applying to revert back onto the RBS - Direct Line conveyancing panel?
  • Are you able to explain why my firm’s application for reinstatement is turned down?
  • Can this firm act for RBS - Direct Line while the appeal for reinstatement on the RBS - Direct Line panel is being assessed? How do I know if our reinstatement appeal to the RBS - Direct Line panel is accepted?
  • Does my practice need to apply annually to be reinstated on the RBS - Direct Line conveyancing panel?

Top Tip: The best way to avoid the hassle of seeking RBS - Direct Line panel reinstatement is to ensure that your firm is not removed off of the RBS - Direct Line conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS - Direct Line conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS - Direct Line directly or via their preferred panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS - Direct Line conveyancing panel.

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