Removal from the RBS - Direct Line and other lender panels: Why they do it and how to get reinstated

  • Your firm no longer meets the criteria to remain on the RBS - Direct Line conveyancing panel
  • RBS - Direct Line may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.
  • Persistent delays in post completion requirements on behalf of RBS - Direct Line
  • Missing deadline to reapply to be on the RBS - Direct Line convincing panel
  • Failure to act in accordance with the RBS - Direct Line panel requirements, the written instructions that RBS - Direct Line provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS - Direct Line may subsequently adopt.

Common queries about RBS - Direct Line conveyancing panel reinstatement

  • How often will this firm be required to re-apply to be reinstated on the RBS - Direct Line conveyancing panel?
  • Can this firm act for RBS - Direct Line while the appeal for reinstatement on the RBS - Direct Line panel is being assessed? How do I know if our reinstatement appeal to the RBS - Direct Line panel is accepted?
  • What are our options if my firm’s reinstatement panel submission with RBS - Direct Line is rejected?
  • Who should complete the reinstatement application to the RBS - Direct Line panel ?
  • Are you able to explain why our application for reinstatement is rejected?

Top Tip: The best way to avoid the hassle of seeking RBS - Direct Line panel reinstatement is to ensure that your firm is not removed off of the RBS - Direct Line conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS - Direct Line conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS - Direct Line directly or via their preferred panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS - Direct Line conveyancing panel.

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