Removal from the RBS - Direct Line and other lender panels: Why they do it and how to get reinstated

  • Your firm fails to meet the criteria to remain on the RBS - Direct Line conveyancing panel
  • RBS - Direct Line may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.
  • Persistent non-compliance with post completion requirements on behalf of RBS - Direct Line
  • Failure to act in accordance with the RBS - Direct Line panel terms, the written instructions that RBS - Direct Line provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS - Direct Line may subsequently adopt.
  • Persistent delays in registering security on behalf of RBS - Direct Line Delays or failure to register the RBS - Direct Line charge may result in referral to external lawyers of RBS - Direct Line to complete outstanding requirements.

Answers to Frequently asked questions concerning RBS - Direct Line panel reinstatement

  • Is there a limit to the amount of times my practice can apply to be reinstated on the RBS - Direct Line conveyancing panel?
  • Are you able to explain why my firm’s application for reinstatement is declined?
  • Does the COLP in my firm need to sign the reinstatement application to the RBS - Direct Line panel ?
  • Can this firm act for RBS - Direct Line while the appeal for reinstatement on the RBS - Direct Line panel is being reviewed? How do I find out if our reinstatement appeal to the RBS - Direct Line panel is approved?
  • Do any avenues remain open if my firm’s reinstatement panel application with RBS - Direct Line is rejected?

Top Tip: The best way to avoid the hassle of seeking RBS - Direct Line panel reinstatement is to ensure that your firm is not removed off of the RBS - Direct Line conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS - Direct Line conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS - Direct Line directly or via their preferred panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS - Direct Line conveyancing panel.

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