Removal from the RBS - Direct Line and other lender panels: Why they do it and how to get reinstated

  • RBS - Direct Line may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.
  • Recurring delays in post completion requirements set by RBS - Direct Line
  • Recurring delays in registering a charge on behalf of RBS - Direct Line Delays or failure to register the RBS - Direct Line charge may result in referral to external lawyers of RBS - Direct Line to complete outstanding requirements.
  • Failure to act in accordance with the RBS - Direct Line panel terms, the written instructions that RBS - Direct Line provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which RBS - Direct Line may subsequently subscribe.
  • Missing deadline to reapply to remain on the RBS - Direct Line convincing panel

How can we assist? RBS - Direct Line panel reinstatement questions

  • Does the COLP in my firm need to sign the reinstatement application to the RBS - Direct Line panel ?
  • Are you able to explain why my firm’s application for reinstatement is refused?
  • Can this firm act for RBS - Direct Line while the application for reinstatement on the RBS - Direct Line panel is being assessed? How do I discover if our reinstatement appeal to the RBS - Direct Line panel is approved?
  • Is there a charge to revert back onto the RBS - Direct Line conveyancing panel?
  • What is the application protocol to be reinstated onto the RBS - Direct Line conveyancing panel?

Top Tip: The best way to avoid the hassle of seeking RBS - Direct Line panel reinstatement is to ensure that your firm is not removed off of the RBS - Direct Line conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the RBS - Direct Line conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to RBS - Direct Line directly or via their appointed panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the RBS - Direct Line conveyancing panel.

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