Removal from the Platform and other lender panels: Why they do it and how to get reinstated

  • Your firm no longer meets the criteria to remain on the Platform conveyancing panel
  • Recurring delays in post completion requirements on behalf of Platform
  • Breaches of Platform conveyancing panel Terms and Conditions
  • Failure to act in accordance with the Platform panel terms, the written instructions that Platform give you and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which Platform may subsequently adopt.
  • Platform may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.

Answers to Frequently asked questions concerning Platform panel reinstatement

  • Is there a limit to the number of times my firm can apply to be reinstated on the Platform conveyancing panel?
  • What are our options if our reinstatement panel submission with Platform is rejected?
  • Please can you set out the application protocol to be reinstated onto the Platform conveyancing panel?
  • Can we appeal if my firm’s application for reinstatement is refused?
  • Can we act for Platform while the appeal for reinstatement on the Platform panel is being processed? How do I discover if our reinstatement appeal to the Platform panel is approved?

Top Tip: The best way to avoid the hassle of seeking Platform panel reinstatement is to ensure that your firm is not removed off of the Platform conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the Platform conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to Platform directly or via their appointed panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the Platform conveyancing panel.

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