Removal from the Masthaven Bank and other lender panels: Why they do it and how to get reinstated

  • Recurring non-compliance with post completion requirements set by Masthaven Bank
  • Failure to reapply to remain on the Masthaven Bank convincing panel
  • Breaches of Masthaven Bank conveyancing panel requirements
  • Masthaven Bank may terminate membership of its conveyancing panel where a firm provides false answers in its application form or in relation to any future requests for information.
  • Non-compliance with the Masthaven Bank panel requirements, the written instructions that Masthaven Bank give you and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which Masthaven Bank may subsequently adopt.

Masthaven Bank panel reinstatement : questions that we get asked

  • What happens if our Masthaven Bank panel reinstatement application is declined and our client has a mortgage application with the Masthaven Bank?
  • Does the COLP in my firm need to complete the reinstatement application to the Masthaven Bank panel ?
  • Is there a cost to revert back onto the Masthaven Bank conveyancing panel?
  • Do any avenues remain open if my firm’s reinstatement panel application with Masthaven Bank is turned down?
  • Can we act for Masthaven Bank while the application for reinstatement on the Masthaven Bank panel is being processed? How do I discover if our reinstatement application to the Masthaven Bank panel is approved?

Top Tip: The best way to avoid the hassle of seeking Masthaven Bank panel reinstatement is to ensure that your firm is not removed off of the Masthaven Bank conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the Masthaven Bank conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to Masthaven Bank directly or via their preferred panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the Masthaven Bank conveyancing panel.

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