Removal from the Masthaven Bank and other lender panels: Why they do it and how to get reinstated

  • Your firm no longer meets the criteria to remain on the Masthaven Bank conveyancing panel
  • Masthaven Bank may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.
  • Breaches of Masthaven Bank conveyancing panel Terms and Conditions
  • Failure to act in accordance with the Masthaven Bank panel terms, the written instructions that Masthaven Bank provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which Masthaven Bank may subsequently adopt.
  • Persistent delays in post completion requirements on behalf of Masthaven Bank

Answers to Frequently asked questions concerning Masthaven Bank panel reinstatement

  • What is the application procedures to revert back onto the Masthaven Bank conveyancing panel?
  • Is there a fee to revert back onto the Masthaven Bank conveyancing panel?
  • Is it possible to find out my firm’s application for reinstatement was declined?
  • Who should complete the reinstatement application to the Masthaven Bank panel ?
  • What will happen if our Masthaven Bank panel reinstatement application is rejected and the client of the firm has a mortgage application with the Masthaven Bank?

Top Tip: The best way to avoid the hassle of seeking Masthaven Bank panel reinstatement is to ensure that your firm is not removed off of the Masthaven Bank conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the Masthaven Bank conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to Masthaven Bank directly or via their preferred panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the Masthaven Bank conveyancing panel.

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