Removal from the Masthaven Bank and other lender panels: Why they do it and how to get reinstated

  • Non-compliance with the Masthaven Bank panel requirements, the written instructions that Masthaven Bank give you and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which Masthaven Bank may subsequently adopt.
  • Recurring delays in registering security on behalf of Masthaven Bank Delays or failure to register the Masthaven Bank charge may result in referral to external lawyers of Masthaven Bank to complete outstanding requirements.
  • Breaches of Masthaven Bank conveyancing panel Terms and Conditions
  • Recurring delays in post completion requirements on behalf of Masthaven Bank
  • Failure to reapply to remain on the Masthaven Bank convincing panel

Masthaven Bank panel reinstatement : questions that we get asked

  • Can we appeal if my firm’s application for reinstatement was refused?
  • What happens if our Masthaven Bank panel reinstatement application is turned down and the client of the firm has a mortgage offer with the Masthaven Bank?
  • Am I restricted as to the amount of occasions my firm can submit applications to be reinstated on the Masthaven Bank conveyancing panel?
  • Does the COLP in my firm need to sign the reinstatement application to the Masthaven Bank panel ?
  • Is there a charge to be reinstated onto the Masthaven Bank conveyancing panel?

Top Tip: The best way to avoid the hassle of seeking Masthaven Bank panel reinstatement is to ensure that your firm is not removed off of the Masthaven Bank conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the Masthaven Bank conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to Masthaven Bank directly or via their appointed panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the Masthaven Bank conveyancing panel.

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