Removal from the First Direct and other lender panels: Why they do it and how to get reinstated

  • Missing deadline to reapply to be on the First Direct convincing panel
  • Non-compliance with the First Direct panel terms, the written instructions that First Direct provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which First Direct may subsequently adopt.
  • Breaches of First Direct conveyancing panel Terms and Conditions
  • First Direct may terminate membership of its conveyancing panel where a firm provides false answers in its application form or in relation to any future requests for information.
  • Recurring delays in registering security on behalf of First Direct Delays or failure to register the First Direct charge may result in referral to external lawyers of First Direct to complete outstanding requirements.

First Direct panel reinstatement: Five Common Questions

  • Is there a limit to the amount of times my practice can apply to get back on the First Direct conveyancing panel?
  • Can this firm act for First Direct while the application for reinstatement on the First Direct panel is being progressed? How do I discover if our reinstatement application to the First Direct panel is approved?
  • Is it possible to find out this practice’s application for reinstatement is declined?
  • Please can you set out the application protocol to revert back onto the First Direct conveyancing panel?
  • Is there a fee to be reinstated onto the First Direct conveyancing panel?

Top Tip: The best way to avoid the hassle of seeking First Direct panel reinstatement is to ensure that your firm is not removed off of the First Direct conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the First Direct conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to First Direct directly or via their preferred panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the First Direct conveyancing panel.

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