Removal from the First Direct and other lender panels: Why they do it and how to get reinstated

  • Failure to act in accordance with the First Direct panel terms, the written instructions that First Direct provide and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which First Direct may subsequently subscribe.
  • Breaches of First Direct conveyancing panel Terms and Conditions
  • Missing deadline to reapply to be on the First Direct convincing panel
  • First Direct may terminate membership of its conveyancing panel where a firm provides false answers in its application form or in relation to any future requests for information.
  • Your practice no longer meets the criteria to remain on the First Direct conveyancing panel

Top questions concerning First Direct panel reinstatement

  • What happens if our First Direct panel reinstatement application is rejected and the client of the firm has a mortgage application with the First Direct?
  • Who should complete the reinstatement application to the First Direct panel ?
  • How often will this firm be required to re-apply to be reinstated on the First Direct conveyancing panel?
  • Can we act for First Direct while the application for reinstatement on the First Direct panel is being reviewed? How do I discover if our reinstatement application to the First Direct panel is approved?
  • Am I restricted as to the amount of times my firm can submit applications to get back on the First Direct conveyancing panel?

Top Tip: The best way to avoid the hassle of seeking First Direct panel reinstatement is to ensure that your firm is not removed off of the First Direct conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the First Direct conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to First Direct directly or via their appointed panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the First Direct conveyancing panel.

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