Removal from the Capital Home Loans and other lender panels: Why they do it and how to get reinstated

  • Recurring non-compliance with post completion requirements on behalf of Capital Home Loans
  • Non-compliance with the Capital Home Loans panel terms, the written instructions that Capital Home Loans give you and the UK Finance Lenders’ Handbook or any alternative set of standard instructions to which Capital Home Loans may subsequently subscribe.
  • Your firm fails to meet the criteria to remain on the Capital Home Loans conveyancing panel
  • Missing deadline to reapply to remain on the Capital Home Loans convincing panel
  • Capital Home Loans may terminate membership of its conveyancing panel where a firm fails to provide any relevant information or provide incorrect information in its application form or in relation to any future requests for information.

Frequently asked questions concerning Capital Home Loans panel reinstatement

  • Can we appeal if our application for reinstatement is rejected?
  • What are our options if our reinstatement panel application with Capital Home Loans is rejected?
  • Can we act for Capital Home Loans while the appeal for reinstatement on the Capital Home Loans panel is being assessed? How do I find out if our reinstatement appeal to the Capital Home Loans panel is approved?
  • Can you outline the application procedures to revert back onto the Capital Home Loans conveyancing panel?
  • What are the next steps open to me if our Capital Home Loans panel reinstatement application is rejected and our client has a mortgage application with the Capital Home Loans?

Top Tip: The best way to avoid the hassle of seeking Capital Home Loans panel reinstatement is to ensure that your firm is not removed off of the Capital Home Loans conveyancing panel in the first place.

Note: Subject to certain conditions Lexsure’s experts or consultants can assist in providing you with guidance for reinstatement onto the Capital Home Loans conveyancing panel but under no circumstances will Lexsure (or the Conveycentric Team) submit an application to Capital Home Loans directly or via their preferred panel manager. Any reinstatement application will have to be made by your firm. For the avoidance of doubt, Lexsure (or the Conveycentric Team) are in no way involved in managing the Capital Home Loans conveyancing panel.

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